Privacy Policy & Notice

RedStream Consulting LLC (operating the brands TeamAir.Life, AIMA Accelerator, and Edward Air) (“RedStream,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information in the United States when you use our websites, products, services, events, and communications (collectively, the “Services”).

Scope: This policy applies to U.S. visitors and customers and is provided for the purpose of U.S. payment processing compliance. It covers our primary domain www.teamair.life and related pages, including /support, and any U.S.-facing Services operated by RedStream Consulting LLC.

1) Information We Collect

We collect information you provide directly and information collected automatically when you use the Services.

• Account & Contact Data: Name, email address, username, mailing address, and similar information you submit (e.g., when creating an account, subscribing, contacting support, or completing forms).
• Billing & Transaction Data: Payment method details (processed by our payment processors), billing address, and purchase history for fraud prevention, accounting, and customer support.
• Communications & Preferences: Your marketing preferences, survey responses, event registrations, and customer support messages.
• Usage & Device Data (automatically collected): IP address, device identifiers, browser type, pages visited, timestamps, referring/exit pages, approximate location (from IP), and clickstream data. We may also capture anti-abuse telemetry (e.g., mouse movements, failed logins).
• Social/Single Sign-On (optional): If you connect via a third-party service, we may receive profile data that service shares with us (e.g., name, email, profile image), per that service’s settings.

2) How We Use Information

• Provide, operate, and improve the Services (including personalization, content recommendations, and onboarding).
• Process transactions, verify payments, detect/prevent fraud, and provide customer support.
• Send service-related messages (e.g., confirmations, security alerts, updates, policy notices).
• Send marketing communications (where permitted), such as newsletters, offers, promotions, and event updates (you can opt out at any time).
• Conduct analytics, testing, research, and troubleshooting to improve performance and quality.
• Enforce terms, comply with law, and protect our rights, users, and the public.

Legal bases (U.S. context): We use information to perform a contract (provide Services you request), for our legitimate business interests (improving and securing the Services, marketing where permitted), and to comply with legal obligations.

3) SMS Terms (AIMA Events & TeamAir.Life)

We may send text messages regarding upcoming events, live updates, reminders, announcements, or account/service notices. Message frequency varies. Message and data rates may apply.

• Opt-Out: Text STOP to end. You will receive a confirmation of unsubscribe.
• Help: Reply HELP for assistance or contact us at [email protected] or visit www.teamair.life/support.
• Carriers: Carriers are not liable for delayed or undelivered messages.

4) Cookies & Tracking

We use cookies, pixels, and similar technologies to operate the site, remember preferences, analyze usage, and deliver/measure ads. You can control cookies through your browser settings. Disabling cookies may impact some features.

5) Analytics & Advertising

We use analytics and advertising tools to understand usage and improve performance and marketing effectiveness, including:

• Google Analytics (site analytics). Opt-out browser add-on: tools.google.com/dlpage/gaoptout.
• Meta Pixel (ads measurement/retargeting on Meta platforms). Manage ads preferences in your Meta account.
• TikTok Pixel (ads measurement/retargeting on TikTok). Manage ads preferences in your TikTok account.
• Hyros (attribution and conversion analytics).

These partners may set or read their own cookies and collect or receive information from our site to provide measurement services and targeted ads. Controls are available via your browser, platform ad settings, and industry opt-outs (e.g., aboutads.info, networkadvertising.org).

6) How We Share Information

• Service Providers & Processors: With vetted vendors (e.g., hosting, payment processing, analytics, customer support) who are contractually limited to using data to provide services to us.
• Business Transfers: In connection with a merger, acquisition, financing, or sale of all/part of our business or assets.
• Legal & Safety: To comply with law or lawful requests; to enforce terms; or to protect rights, safety, and security of us, users, or others.
• Aggregate/De-identified Data: We may share reports that do not identify individuals.

We do not sell personal information for money. We may “share” personal information for cross-context behavioral advertising (as defined under certain U.S. state laws). See U.S. State Privacy Rights for your opt-out choices.

7) Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information (including using TLS/SSL on pages that collect or display sensitive information). No method of transmission or storage is 100% secure; you are responsible for maintaining the confidentiality of your credentials.

8) Data Retention

We retain information for as long as necessary to provide the Services, comply with legal, tax, accounting, and anti-fraud obligations, resolve disputes, and enforce our agreements. Backups may persist for a reasonable period after deletion.

9) U.S. State Privacy Rights (including California)

Depending on your state (e.g., CA, CO, CT, UT, VA), you may have rights to:

• Access/Know the categories and specific pieces of personal information we collected about you.
• Correct inaccurate personal information.
• Delete personal information, subject to lawful exceptions.
• Opt-out of “Sale” or “Sharing” of personal information for cross-context behavioral advertising.
• Limit use of sensitive personal information (where applicable).

How to exercise: Email us at [email protected] with the subject “Privacy Request” and include your name, the email you used with us, your state of residence, and the request type (Access/Know, Correct, Delete, Opt-Out, Limit). We may need to verify your identity. You may use an authorized agent (subject to verification).

Do Not Sell or Share My Personal Information: To opt out of cross-context behavioral advertising, email [email protected] or adjust cookie/ad settings using your browser and platform controls.

Do Not Track: Our Services do not respond to Do Not Track signals.

10) Children’s Privacy

The Services are intended for individuals 18+. We do not knowingly collect personal information from children under 13. If you believe a child provided personal information, please contact us at [email protected] to request deletion.

11) International Visitors

Our Services are U.S.-focused and governed by U.S. law. If you access the Services from outside the U.S., you consent to the transfer and processing of your information in the United States.

12) Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Services after changes constitutes acceptance of the revised policy.

13) Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Effective date: April 2025